Forum Discussion

Soramikali's avatar
Soramikali
Newcomer
4 months ago
Solved

I got hacked

I'm not sure if this is the place to ask anyone about but my xbox account has been linked to some random russian EA account and i have no clue how, and i'm unable to remove it due to how hard it is t...
account linking
advice
ea help
login issue
  • ElliotLH's avatar
    ElliotLH
    4 months ago

    Hi Soramikali,

    I'm afraid that you'll need to contact EA Help about this as nobody on the forums can access your EA Account to make any changes.

    This guide has some things you can try when your account is compromised and also has a link to contact EA Help:

    https://help.ea.com/en/help/account/secure-hacked-ea-account/ 

    It may also be worthwhile to contact Xbox support as well, so they can make sure that your Xbox account is secure too.

ElliotLH's avatar
ElliotLH
Hero+
4 months ago

Hi Soramikali,

I'm afraid that you'll need to contact EA Help about this as nobody on the forums can access your EA Account to make any changes.

This guide has some things you can try when your account is compromised and also has a link to contact EA Help:

https://help.ea.com/en/help/account/secure-hacked-ea-account/ 

It may also be worthwhile to contact Xbox support as well, so they can make sure that your Xbox account is secure too.

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