Forum Discussion

1fdc365856917b31's avatar
8 days ago

I need help.

I can’t play any game on my PlayStation associated with EA because apparently this is not the email/account linked with my PlayStation but I’ve never had a different yahoo account and I don’t even really use this one I’m more of a Gmail kind of guy. How do I unlink my PlayStation account with whatever bs ea account it’s linked too or will I just never play another EA game again on that account?

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hi 1fdc365856917b31​,

    To unlink your PlayStation from your EA account, you need to log in to the EA account portal. Without the login information and two-factor authentication, you will not be able to unlink.

    However, unlinking causes permanent data loss, among other risks:

     

    Before opting for that, consider connecting with our support team. They may be able to help you update the email registered to your original EA account, once they've verified you're the account owner they are chatting with. 

    Open this EA Help guide, and then scroll down to the bottom to find the 'Contact us' button. This will help you start your support case. 

    - EA_Lanna

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!3,053 PostsLatest Activity: 2 minutes ago