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FIL7HYC45U4L's avatar
FIL7HYC45U4L
New Novice
7 months ago

i want to change phone number

i want to change my phone number because the old one is disconnected but of course "Something went wrong. Try again later." double check my country code but nada, so i open up a support ticket but it...
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EA_Claus's avatar
EA_Claus
Icon for Community Manager rankCommunity Manager
7 months ago

Hey FIL7HYC45U4L​,

The staff here on the EA Forums cannot make account changes, sorry. 

Please try to update your phone number using a different device, browser, or internet connection to open the EA Account setting page.

This should help us isolate what could be causing this error. It looks like a temporary error, and I'm sorry for the trouble reaching out to our Customer Support team. 

If you can't click the button to submit the form, it normally means a required field has been left empty.

If this keeps happening to you across devices, browsers, and connections, please share a screenshot of the form where you get stuck so we can try to figure out what else could be causing this situation. 

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