Solved
Impossible to get help from customer service
I have been going at this for over 2 weeks now with zero resolve. Let's start with some basics. Why do you not have a customer service phone number? It is unbelievable these days that compan...
For any issues related to a TOS action you will need to speak with our TOS team as no other team at EA can assist with these issues: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
If our TOS team has denied your appeals then I'm sorry to say but there would be nothing that we or anyone else can do to change this.
Darko
