I need help with recovering a deleted account so I went to EA help and answered whatever information it wanted to start a chat but it just kept going around in a loop, forcing me to complete all steps to open a case over and over again.
I'm not sure how else I can explain this. Every time I try to submit a case. I am forced to complete the same prompts over and over again. It doesn't matter what browser I use, whether I am trying to create a case on my desktop or phone, or whether I'm logged in or not, it still will not let me create a case and instead will issue the same prompts in order over and over again, with no resolution. I will post screen shots of the order in which I receive the prompts.
I tried switching browsers, I tried creating a case on my phone but it doesn't seem to matter. I will post the screenshots of the prompts and the order in which they appear
Mine is not working either
I have the same problem, It worked earlier today and I was able to chat with someone but now when I try to chat I fill out all my details and the chat window never pops us and it just cycles through over and over again
Yep. Still not working for me. I guess it's a server issue?
