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Seck7's avatar
Seck7
Seasoned Novice
4 months ago

Is this how EA support will work from today onwards?

Hello I'm trying to contact EA support to resolve my issue. The answers I received via email were completely unhelpful, and it felt like I was writing to an AI bot. They told me in several of thes...
accessibility
ea help
feedback
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 months ago

Can you test on a different device Seck7​ or network even?

Testing again here and I am able to create and open a case and get to support.

You can ensure that all extensions are disable, popups not blocked and that your security software is not blocking it.

Darko

Seck7's avatar
Seck7
Seasoned Novice
4 months ago

I tried it with my smartphone using both mobile data and Wi-Fi, but it's always the same result. Perhaps this feature doesn't exist in Europe.

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