Forum Discussion

awuku23's avatar
awuku23
Seasoned Novice
2 days ago

Link Account/Password reset loop.

To the point, I simply need the live chat option to talk to Support or a page I can go to so the email on my EA account to be changed? My email was hacked and so it gone for good and thus am unable ...
account linking
ea help
login issue
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
21 hours ago

Hi awuku23​,

If you no longer have access to your email address, our EA Help Support team can try to recover your account. If you can pass the security stage with the support team, they'll be able to help you update the email on the account. Use this link to start filling out your help case to get in touch with them. 

- EA_Lanna

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