Forum Discussion
EA_cuervo
Community Manager
5 months agoHi there, I’m really sorry to hear how frustrating this has been. I know the wait times have been long lately, especially with recent beta releases increasing demand, but EA Help is the only way to resolve this, as you don't have access to your email address anymore.
To make any changes to your EA account, like unlinking a platform account, you must first pass the account verification process. If the account can’t be verified, support won’t be able to proceed for security reasons.