Forum Discussion

WarDragon3399's avatar
WarDragon3399
Rising Newcomer
2 days ago

Login issue by sign via Email and Passwords

Hello I trying to Sign in via my mail ID domain is Gmail and password but I can't even I already reset my password and also got confirmation mail of password is reset. still I facing attach image error. I'm using 2FA right now. one more thing I can sign in via Google that have same mail id I use. also via my linked Xbox, Steam  IDs. I just can't sign via email ID and password. my account run normal and I can play games also.

 

accessibility
advice
ea help
login issue

1 Reply

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    24 hours ago

    Hi WarDragon3399​,

    Are the login credentials for your EA account and not for your other platform accounts? 

    Try resetting the password for your EA account again and then clear your browser cache, before trying to log in again.

    If you should then still have issues with logging in, please reach out to EA support. 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 5 hours ago
3,600 Posts

Recent Discussions