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lgyjq83e3n6h's avatar
lgyjq83e3n6h
New Novice
2 months ago

Login issues

My account was temporarily suspended for 7 days and now I can't login in to it after the suspension was lifted I only have the account linked to my ea account so I can't use any other option to login 

5 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey lgyjq83e3n6h​,

    It's been a bit since this discussion was last active. I hope that means you were able to solve this. I'll close this here as a result. Thanks and happy gaming. o/

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Gotcha, ok. Thanks lgyjq83e3n6h​.  You mentioned the suspension was lifted?

    My account was temporarily suspended for 7 days and now I can't login in to it after the suspension was lifted 

    Did the Terms of Service team reply to an appeal confirming this?

    If so, you may need to connect with our support team, so they can double-check the account.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi lgyjq83e3n6h​

    Was it your game or your EA account that had the temporary suspension on it? Which one are you trying to load into at the moment? 

    Are you seeing an error message, and could you pop up a screenshot of it? 

    - EA_Lanna