My account was hacked and I cannot get ahold of support. I need help.
I woke up at 5am today to multiple emails saying someone is trying to login to my EA account multiple times, and they changed my email while I was asleep. I tried to change everything back as quick as I could, and I thought I did. I just got back home to play games and was trying to play FC25, and none of my EA games are in my account going as far back as BF1942. I'm so disappointed theres not a better support system for a company that makes as much money as they do. I want my account back or a refund for the value of my stolen account. I am so pissed. The email it was changed to is the one below. They tried getting my Steam and my Ubisoft, and they had my email somehow. I changed passwords for everything as soon as I got the first notification, and the only thing missing is my EA account. my Account name was TheKiAdiMundi and the email I will disclose privately with a support agent.
CM Edit: Removed attachments containing email address
Hi there,
I'm really sorry to hear that your account has been compromised. Please note that we're unable to assist you in making any account changes here at the EA Forums. However, we can try to point you in the right direction.
This article has some information on how to proceed in case your account has been compromised: What to do if your EA Account has been hacked. If you're still unable to recover your account after following these steps, then please contact EA Help: How to get help with your EA Account.
Let us know if you have any questions.
