Forum Discussion
Somebody else used my used my email to start an account and I can’t get anyone to help me delete my account. This is a securityissue. I need help now.
Hi there, thanks for reaching out. For security-related issues like someone using your email to create an account, you’ll need to contact EA Help directly, as they’re the only team that can investigate and take action.
Please visit https://help.ea.com/en/ea-account/ and scroll down to the bottom of the page and click on "Contact Us".
- Shanks0805 months agoNew Rookie
Literally doesn't do anything just unlink all links if an account is disabled then the majority of people wouldn't be complaining
- SgtMrSasquatch15 months agoSeasoned Newcomer
I can't unlink my account since it was linked to my hacked Steam, Xbox, and PSN. They got my account back within a couple of hours. Been waiting three days for EA to do something.
- EA_cuervo5 months ago
Community Manager
Just a quick update to let you know that the EA Help chat is working and available for support. However, please be aware that wait times may be a bit longer than usual due to the recent beta game releases, which have increased the number of incoming requests.
We understand delays can be frustrating, but the support team is actively working through cases, and players are continuing to get assistance.
- SgtMrSasquatch15 months agoSeasoned Newcomer
This just puts us in a queue for several hours having to leave the chat window on and constantly monitoring it. By the time I get the email from one of you, you have moved on to another chat and the queue starts all over. Broken system