My Steam account is linked to an unknown EA Account – Unable to play FC 25
Hello,
I’m having trouble linking my Steam account to my EA account. When I try to connect it via EA Desktop, it shows that my Steam account is already linked to another EA account with the email address: ap*****@yonredcomail.com which I do not recognize.
Because of this issue, I cannot play EA SPORTS FC 25, which I purchased on Steam on July 9, 2025.
I’ve submitted a support case via EA Help but haven’t received a response yet. I would appreciate any help to unlink my Steam account from the unknown EA account and connect it to my actual EA account.
I would appreciate it if someone from the EA team could look into this or escalate the case. Below I’ve attached:
Thank you!
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Hello qfhtmxcyazey,
Account related issues can only be handled by the EA support team, nobody else can assist you with the issue.
I can tell from personal experience if you can prove that you own the account, the EA support team will assist you in the unlinking process.
