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dongatuso44's avatar
dongatuso44
Seasoned Newcomer
23 days ago

My Steam ID is linked to a fraudulent Russian EA account

Hi, I am reporting a severe security issue. My Steam ID has been linked to an EA account that does not belong to me (Region: Russia, created in 2023). This was done without my authorization, and I am currently a victim of identity/platform hijacking.

I have tried contacting EA Help several times via chat, but the automated system is now blocking my requests with the message "This issue isn't supported by advisors."

I want to be clear: I am NOT trying to recover the hacker's EA account. I am the legal owner of the Steam account and I want my Steam ID unlinked from that fraudulent profile. I have:

My Steam ID64.

Official Steam Purchase Receipts (Invoices) for my EA games with transaction numbers.

Proof of my legitimate region (Peru).

I am exercising my Data Privacy Rights to have my third-party ID removed from an account that is not mine. Could a Community Manager please help me escalate this to a specialist who can perform a manual unlink based on my Steam ownership?

Thank you.

account info
ea help

1 Reply

  • greedofea's avatar
    greedofea
    Newcomer
    14 hours ago

    I have exactly the same issue, if I want to recover the password, they want to send new password to Russia... NO ANSWER FROM EA WHATSOEVER!!!!!! How does that even happen without our authorization ? This is fully on you EA!!!!!! 

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