Forum Discussion

PreciousAuto16's avatar
3 days ago

Not receiving any codes to my email

I am not receiving any codes to my email to verify to log in. I use other account/email and I did receive the code. 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi there, if you're not getting codes to your email address, please try resending the code. If that doesn’t work, make sure:

    your inbox isn’t full
    you’ve checked the spam folder
    you or your service provider haven’t blocked us
    you’re logged in to the right EA Account.
    If you’re logged in to a different EA Account, your codes might go to the wrong email.
    Keep your EA Account email address up to date so you can always get your codes.

    If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

     

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