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zjingjingg's avatar
zjingjingg
Rising Newcomer
2 days ago
Solved

Please help me with EA games

Hello EA Game  
I’m having trouble changing my email address, even though I’ve never changed it before. Could you please help me with this issue?  

Thank you.

 

  • Hey zjingjingg​,

    If you're not able to update your account email using these steps, our support team may need to take a look at the account. We are unable to make any changes to an account via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information, you should be able to get in touch with the support team so they can help update the relevant account details.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey zjingjingg​,

    If you're not able to update your account email using these steps, our support team may need to take a look at the account. We are unable to make any changes to an account via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information, you should be able to get in touch with the support team so they can help update the relevant account details.

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