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thegreatpari
Newcomer
5 hours ago

Ps5 ea acc disabled and password reset issue

Subject: PS5 Account Disabled and Password Reset Issue

​Dear EA Support,

​I am playing Apex Legends on PlayStation 5. My account has been disabled, and unfortunately, I have forgotten my password. When I attempt to reset the password via the website, the system blocks me and says I must use a recognized device.

​Since I am locked out, I cannot appeal the ban from my main account. I have full access to my original email address and can verify my identity. Please help me recover my account and review the ban.

My email of ea account which is disabled is 

[edit: email address removed] 

 

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