I had been trying to play any mode really, it wouldn’t let me past the ‘connecting’ screen. I would be happy even to play REDSEC. But as I say. Wouldn’t let me past the initial screen where you press A to start.
Community ManagerDid you specifically try using Xbox Remote Play?
Yes playing via remote play works. But I would imagine that playing through the EA app directly would be better performance?
I also recently upgraded to EA Pro membership which is supposed to allow to play the game via the EA app but i am still getting the same ‘account restricted’ error.
Community ManagerUnfortunately, I don't know why you would get an account restricted error on the ROG Ally X. Try opening a case with an advisor by using the 'Contact us' button at the bottom of this page so they can check for any account issues. Thanks!
Unable to raise a case as it keeps recommending forums to contact ‘help’. Is there any other way to resolve this? Else I would like to request a refund for my upgraded EA play Pro that I bought in order to help with this issue.
