Community ManagerDid you specifically try using Xbox Remote Play?
Yes playing via remote play works. But I would imagine that playing through the EA app directly would be better performance?
I also recently upgraded to EA Pro membership which is supposed to allow to play the game via the EA app but i am still getting the same ‘account restricted’ error.
Unable to raise a case as it keeps recommending forums to contact ‘help’. Is there any other way to resolve this? Else I would like to request a refund for my upgraded EA play Pro that I bought in order to help with this issue.
Community ManagerAre you sure you're playing the EA Play Pro version and not the Xbox version? I just want to make sure there's no confusion here. If you don't want to use remote play, you need to have the PC version through one of the PC platforms.
If you want to inquire about a refund, you'll need to open a case with an advisor.
