Forum Discussion

HennyFlowXL's avatar
HennyFlowXL
New Novice
30 days ago

Servers not connecting on new internet

Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week...
accessibility
account info
ea help
HennyFlowXL's avatar
HennyFlowXL
New Novice
28 days ago

IPv4 address is and IPv6 address is  there is a IPv6 address (link local) if you need that also

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
28 days ago

I removed the IP addresses you posted. Please keep those private. Try changing your settings so that only the IPv6 address is used. If that doesn't help, try using only IPv4.

  • HennyFlowXL's avatar
    HennyFlowXL
    New Novice
    28 days ago

    How do i do that as an option on ps5

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      27 days ago

      You'll need to look up those instructions for your modem/router.

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