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HennyFlowXL's avatar
HennyFlowXL
New Novice
30 days ago

Servers not connecting on new internet

Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week...
accessibility
account info
ea help
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
28 days ago

I removed the IP addresses you posted. Please keep those private. Try changing your settings so that only the IPv6 address is used. If that doesn't help, try using only IPv4.

HennyFlowXL's avatar
HennyFlowXL
New Novice
27 days ago

How do i do that as an option on ps5

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    You'll need to look up those instructions for your modem/router.

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