Servers not connecting on new internet
Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know if this helps or not. Thanks!
I have already gone through all of these steps with Xbox support and it didn't fix it. We went as far as doing a full factory reset to my xbox, and even still I was not able to connect to EA servers.
- EA_Aljo
What game are you trying to connect to and what is the message you're seeing?