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Question

i'm trying to view my back up codes when i try too view them i'm shown a verification page where it sends a code to either email or phone number upon clicking any of the option i'm brought to an error message at the bottom saying "Something went wrong try again later" i've waited over 4 days trying multiple times a day even leaving it 24 hour's before trying again and still received the same error please help.

ea_cuervo · Answer

Hey there, I'm sorry to hear you're having problems with your account. If you can't access your back codes and need to adjust your two-factor authentication, please take a look at this article. If you still need any assistance making these changes, please feel free to contact EA Help: How to get help with your EA Account.&nbsp;

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