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NahjieQueen's avatar
NahjieQueen
Newcomer
11 months ago

Stolen EA Account

Hello There!      This morning I tried to log in to my EA account to play sims and was then told I needed a verification code to log-in. The email it sent the code to is not mine and I've never had ...
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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
11 months ago

Hey there NahjieQueen​ 

So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account and get you logged back in.

First, please run through the steps here to be sure your account is as secure as possible. Once you've done that, be sure to contact the live support team for further help on this by submitting a request on the help site here. 

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