Submit option is blacked out
Hey I'm just wondering if anyone else is having this same problem on there webform ? I've tried every possible option to change or correct everything on the form but nothing seems to change on the su...
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Hey EA_Lanna & Legaczy_SnM ,
I am dealing with the exact same issue-word for word. I actually just made my own post about it here: Account Recovered from Hacker, UI Prevents Submitting ToS Appeal | EA Forums - 13320936
I went through the exact same steps with Live Support. They successfully secured my account and explicitly confirmed it was compromised by a hacker, so I have a fully documented basis for this appeal. The actual problem is strictly technical: the EA Help webform is broken and completely prevents me from contacting the ToS team. It’s incredibly frustrating being stuck in this UI loop
I don't think the tos team is bothering with cases because they decided to go on a ban wave & just click ban on any & every account flagged as cheating/hacked accounts I've been trying to get my account back for 2 months now & I haven't even bothered to jump on the game since then. Hopefully they fix this issue. I was able to appeal only once & it was through email. I hope you can get your appeal approve & reversed I know it's frustrating brother
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