Submitted Help Request But No Info
I filled out the form for EA support at the beginning of the week (Monday) and haven't received anything, not automated email with a ticket number, if I look in my cases I only see the chats that I h...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi HoltGHaus,
Are any MODs able to tell me if I should've received something by now or what is going on here in my situation??
Sorry, we won't have any insights into your cases with the support team. The time to hear back can vary case-by-case, and sometimes, depending on how busy the queue is, it can take longer to reach them. If you don't hear back from the support team in the next few days, I'd recommend opening a second case just in case.
- EA_Lanna
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