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dslwg's avatar
dslwg
New Novice
1 day ago

Titanfall 2 (Steam) asks me to activate on every launch

Hi, I bought Titanfall 2 on Steam. Every time I start it, an EA window appears asking me to sign in and activate the game on this PC. I sign in, it says it worked, but after I close the game and start it again it asks again, and the game never reaches the main menu. The same account works fine on another PC. I already reinstalled Windows three times (official ISO), tried another Steam and EA account, a new Windows user, reinstalled the game on a different drive, and clean-installed the latest EA app. Every time the license is issued successfully but the activation never completes. Is there any way to have the device activation records for my account reset? Thanks.

3 Replies

  • dslwg's avatar
    dslwg
    New Novice
    1 day ago

    Hi, thanks for the suggestion. 1) Yes, the account is an administrator (user is in the Administrators group, UAC enabled). 2) I just repeated the test with both the EA app and Steam started as administrator — the result is identical: the activation window appears and the game never reaches the main menu. This time it did not show the "Too many computers" message, so that particular limit seems to have reset, but the activation still never completes. 3) The decisive detail: on this same PC, with the same EA account and the same Steam→EA app launch path, Battlefield 1 (Steam) and Apex Legends both launch and play normally. Only Titanfall 2 fails. 4) The game's own activation log shows the license IS issued successfully ("License Request Server HTTP response code=200", "state code=3", "License signature is good"), but the game still logs "Error Digital DRM verification retry requested" on every launch, the activation window never closes, and the EA app log says "Game main window was not found before timeout". 5) Already ruled out: three clean Windows installs from the official ISO, a brand-new Windows user, a different Steam account + EA account, reinstalling the game on a different drive, a clean install of the latest EA app, clearing the license cache, verifying game files, and disabling the VPN/accelerator. Could you escalate this to the account/entitlement team and have them check and reset the Titanfall 2 device activation records tied to my account? The Contact Us page is not reachable from my region, so the forum is my only way to reach support.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    Since the game works fine on another PC, it seems the issue may be related to something specific to this computer.

    Is your Windows user account set up as an administrator? If so, could you also try running both the EA app and Titanfall 2 as an administrator to see if that makes any difference?

    If you'd like our support team to take a closer look at your account, you can reach out to them by scrolling to the bottom of the EA Help website and clicking the Contact Us button. Thanks.

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