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Snugglesdabunny1's avatar
Snugglesdabunny1
Newcomer
18 hours ago
Solved

Trouble linking accounts

I am trying to link my Xbox account with my EA account but I keep getting this "Your accounts can’t be linked because your Xbox account (account name) already linked to your EA Account for 78*****@di...
ea help
  • EA_QueenBee's avatar
    EA_QueenBee
    14 hours ago

    Hey Snugglesdabunny1,

    It looks like your Xbox is already linked to a different, disabled EA account. You can restore it by resetting the password via the original email address on the account, but if that isn't working you'll need to reach out to our live support team. They can take a look at how to help you link your Xbox and EA account together.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
14 hours ago

Hey Snugglesdabunny1,

It looks like your Xbox is already linked to a different, disabled EA account. You can restore it by resetting the password via the original email address on the account, but if that isn't working you'll need to reach out to our live support team. They can take a look at how to help you link your Xbox and EA account together.

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