Unable to access my 2FA email
I used to have access to the email linked to this account, but last year my pc broke, and I lost all ability to get Into the email. I need my 2FA turned off, or my email swapped for me, as every time...
Forum Discussion
It didn't work at all. i gave them all the info i could, and they didnt help
EA_mplsnow
Community Manager
Community ManagerThanks for getting back to us LolTalkingBenXD,
If that's the case, then I'm afraid the information they received from you likely didn't match what was in their records. We value account security and cannot proceed unless we know it's you, the account owner, making the request.
Please try to gather what information you can from emails or EA platforms if you're still able to log in before trying again. There should be no limits on attempts, but unfortunately, live support would be the only channel for support in cases like this, as we don't have the necessary tools or records to help here on the forums.
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