When attempting to provide proof of purchase on digital platform I am told I need to provide both steam transaction history and email confirmation, but it will only allow me to attach a single file. Additionally, I keep being advised to reply to emails in which I get an email saying it could not be delivered every time meaning I am forced to keep opening new cases.
Community ManagerHey XXcozmicXX have you tried pasting both images into one file?
Darko
Yes, but it requires a full desktop screenshot so I am not able to
I used online image merger will see if that works
Am now receiving this when I try to "contact us" after attaching merged file
Community ManagerThat message means that the options you selected for support are not ones that support can help with XXcozmicXX
Darko
So how do you advise that I receive or am refunded for the 5900 FC points which I purchased...
