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Atomic_Fede's avatar
Atomic_Fede
Seasoned Newcomer
2 days ago
Solved

Unable to link PSN account to EA

Hi, 

I accidentally disconnected my PSN account from my EA account, and now it won't let me reconnect. I also tried connecting a new PSN profile, but that also fails. The name of the first PSN account is AtomicFede117, and the name of the new one is FedeSpartan117. I don't have a preference between the two; I just need to connect one so I don't lose my progress on Battlefield 6 made on Xbox. I've tried everything! Thanks for your help!

3 Replies

  • EA_Garrus's avatar
    EA_Garrus
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Ciao Atomic_Fede​!

    Just for your information, one EA Account can only be linked to one single Platform Account.
    So if you ever linked a PSN account, you can only re-link that one to the same EA Account.

    In this situation, I recommend reaching out to our EA Game Advisors, who can check your account and guide you through the process.

    Should you need help in the future, you can also join us in the Italian forums here.

    Good luck, and let us know if you manage to sort this out!
    I'm sure you'll be back in action in no time.
    After all, it is said that Spartans never die and that they only go missing in action! 😉

  • Atomic_Fede's avatar
    Atomic_Fede
    Seasoned Newcomer
    1 day ago

    Hi, thanks so much for your message! Luckily, I resolved the issue via live chat; it took three operators to resolve it. Luckily, they realized my request was genuine and gave me a bonus to reconnect my PSN account. The Spartan is back!

  • EA_Garrus's avatar
    EA_Garrus
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Glad to hear that!

    Wake me, when you need me!