Forum Discussion

windies2007's avatar
windies2007
Rising Newcomer
6 days ago

Unauthorize Account Creation

Someone created an account using my Gmail address. I don't think I am the only one that this had happen to. I had not check my email for a few day. Going through my Gmail account I seen that it was created two days ago from the unread email. Apparently the email address got verified somehow even though Verify Your Email remain unopen. I got multi-factor protection for the Gmail that was used and I did not get any notice of unauthorize access. I got an alerting from the email to my phone saying that account is  permanently close . I would have not know and notice for much longer if I did not get the notice through my phone. I did not get the notice through my phone on my Gmail when it was getting use to created the account.  Verify Your Email remain unopen. I manage to get access to the account this morning but I was unable to get the physical location where that account was created at  or it last log in location. I would like to have the account that was created using my Gmail address to be completely deleted.   

 

Thanks 

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey windies2007​,

    Unfortunately we can't help with account issues here on the forums, but if you reach out to our live support team they can take a look at how to help you delete that EA account.

    In the meantime, it might also be a good idea to reset your passwords to protect your accounts in the future.

  • There is no way to delete the account and nowhere to speak to someone!!! I think we need to report this website and get is shut down

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