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MoldyBread641's avatar
12 days ago
Solved

Unlinking account with no access to it

Ive been trying to unlink my old ea account from my xbox account, but it keeps asking for a 6 digit code thats sent to an account that is long gone.

  • Hey MoldyBread641​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey MoldyBread641​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

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