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5weetyPepper's avatar
5weetyPepper
24 days ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
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ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    22 days ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

344c611aa14589d4's avatar
344c611aa14589d4
Seasoned Newcomer
2 days ago

I just got it to work!! You have to submit the request first. After that it will load a new page with new topics. Under that was another button/link that looks like a topic but it offered to use the chat. I am in the chat now, but I will try to do it again and take a screenshot after if I can.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 hours ago

Just to help illustrate what you're explaining. The Chat option should appear at the bottom after filling out the form: 

 

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