Forum Discussion

Camicus02's avatar
Camicus02
Rising Newcomer
1 year ago
Solved

Where to file a formal complaint?

How do you go about filing a formal complaint with EA? I've had someone release my real address in gen chat in a Broadsword managed game. They also posted my real name, my wife's name, and my kids name. When I paged on the person I was told by email from the person that runs the game to just ignore them. This is not an acceptable response to being dox'd in a game. 

7 Replies

  • I want to make a complaint but you guys make it so hard to because you know youll get so many, DONT BUY THE GAME!!!! They make you spend money and time to get nothing back 1.2 mill into 3 icon picks to get 90k-140 players back!! You guys are a joke, hope you ban my account so i dont have to play this **bleep** game anymore!! Spent £900-£1000 of the bloody thing and still get shafted then you get people packing 46 team of the years multiple millions worth of player, you are a disgrace of a company, money thieving **bleep**!!!! Do something about it 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hey all, if our live support team has heard your complaint and it does not qualify for escalation then we would not be able to change that.

    If having an issue then we are happy to help here on the forums if we can.

    Dakro

  • kae2222's avatar
    kae2222
    Seasoned Newcomer
    25 days ago

    I've tried contacting the support team they dont do anything and I lost hundreds of dollars in games **bleep** this company 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey SevillaCampeooon​, if having an issue then we are happy to help but we'd ask that you not hijack threads in this manner. 

    Darko

  • This game sucks ruining my life all the hype but it’s just a scam the goal keepers are too overpowered and save everything this game is a waste of money I would like my money back as I keep getting dnf in my rivals it is crap