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my_wonderwall_pc's avatar
my_wonderwall_pc
Rising Novice
4 months ago

Wrongful EA Play Pro Ban – Community Manager Attention Needed

Hello, I know this post is quite long, but as I wrote in the title, I’d like to avoid being permanently banned unfairly, and I’d also like to avoid developing resentment toward EA. I would lose a gr...
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my_wonderwall_pc's avatar
my_wonderwall_pc
Rising Novice
4 months ago

Hi EA_Aljo,

Thank you again for reading my post and taking the time to reply.

The only information I received so far—besides the fact that the ban had expired—was simply that my account had violated EA’s rules.

No specific explanation or detail was given.

I really appreciate your support either way.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

You'll need to open a case to see if an advisor can give you any further details on the ban. Unfortunately, we can't help with them through the forums.

  • my_wonderwall_pc's avatar
    my_wonderwall_pc
    Rising Novice
    4 months ago

    Thanks again EA_Aljo, I really appreciate your time and replies.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      No problem! Glad to help!

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