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xboeiend's avatar
xboeiend
Newcomer
2 months ago
Solved

xbox already linked?

I have a xbox account and i have an ea account. But when i try to link both of them I get the following message:

Your accounts can’t be linked because your Xbox account Levi vdN already linked to your EA Account for 3f*****@anonymous.ea.com. An EA Account can only be linked to one Xbox account in its lifetime.

How can we fix this?

  • Hey xboeiend​,

    it looks like your Xbox might already be linked to a deleted EA account. You can try to restore that account by resetting the password via the original email address, but if that isn't working (or you don't remember what the email address might be) then you'll need to reach out to our live support team for help. They can take a look at how they can help you get your accounts properly linked.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey xboeiend​,

    it looks like your Xbox might already be linked to a deleted EA account. You can try to restore that account by resetting the password via the original email address, but if that isn't working (or you don't remember what the email address might be) then you'll need to reach out to our live support team for help. They can take a look at how they can help you get your accounts properly linked.

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