Xbox and EA account link issue

Question

It seems like I cant link my EA Account to my Xbox Account. On the Xbox app it says there's already an account linked, I press manage and it makes me log in on my EA Account in order to link it, once I log in and try to link it says my Xbox Account is already linked to a EA account (4d*****@disabled.ea.com) <-- this app the account linked? idek) . I must clarify, I've only had this one Xbox and EA account, I've never linked or unlinked any account, I've always used and had these two accounts.

I've seen post regarding this issue as far as 12 years ago so I HIGHLY doubt it'll ever get fixed or support even helping me with this. GGs

ea_cuervo · Answer

Hi there,&nbsp;
As you've described, it seems that your Xbox account is currently linked to a disabled EA account. You can contact EA Help Support for assistance re-enabling this EA account.&nbsp;
How to get help with your EA Account
Let us know if you have any further questions,

txga · Answer

well that's the issue, what disabled EA account? This is the only EA account that I've used since 2010. Plus, it wont even let me unlink and link my account again either, so I don't know what account will get "re-enabled" since I don't own another EA account.&nbsp;

ea_cuervo · Answer

When contacting EA Help Support, they will be able to check your account and provide some further information on that. For security reasons, we cannot disclose any account information here on the forums.

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Xbox and EA account link issue

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