Forum Discussion

Jetmes's avatar
Jetmes
Seasoned Newcomer
13 days ago

Crashing in Split Fiction on PC

Hello,

I got Split Fiction today and have been playing it with my partner. We fell in love with A Way Out and were hoping for something as engaging as that from Split Fiction. While I suspect that nothing will quite meet the wonderful experience of that game in our hearts, Split Fiction has been a great time so far.

The only issue has been that my partner, who's playing with Friend Pass, has been having intermittent crashes. About every 20 minutes, give or take a few, a Fatal Error screen will pop up. This last time, it printed a more in-depth error:

LowLevelFatalError [File:D:\HazeAutomation\Main\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 253] Ran out of memory allocating 4194304 (4.0 MiB) bytes with alignment 0. Last error msg: The paging file is too small for this operation to complete.. Unhandled Exception: 0x0000c000 0x00007ff6fa123d98 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa123c1c SplitFiction.exe!UnknownFunction [] 0x00007ff6fa14a46b SplitFiction.exe!UnknownFunction [] 0x00007ff6fa14b764 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa149d70 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd52ac0a SplitFiction.exe!UnknownFunction [] 0x00007ff6fd52d763 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd547656 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd5206a9 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd6fb8a9 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd6fc613 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa100c0e SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0f86a3 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0e7dab SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0fde00 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa151d74 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa2d2f26 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa2d2d7c SplitFiction.exe!UnknownFunction [] 0x00007ffd1ec1259d KERNEL32.DLL!UnknownFunction [] Crash in runnable thread Background Worker #7

We've verified the Game Cache without resolving the issue, though we've not updated her drivers yet. We'll try that next. Even if the crashing continues I believe we'll be able to keep playing without too much of an issue, as it's a small matter to boot the game back up, but I hope this error log is helpful to the team in figuring out launch-week bugs!

5 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Jetmes Hey, would you take a look? Can you have them post on here and can you have them attach a DxDiag?

    PC has had very few reported crashing issues, and by looking at those errors, I can already tell what some may be, but I need that file first.

  • CaliSober4011's avatar
    CaliSober4011
    Rising Newcomer
    12 days ago

    After two and half hours, it crashed and wiped my save data. So we quit playing and wont restart until this bug is fixed. Is this a known issue that is being worked on? 

  • Jetmes's avatar
    Jetmes
    Seasoned Newcomer
    10 days ago

    It'll be a few days before I can get it, but I'll grab a DxDiag ASAP, probably on the weekend!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Jetmes No worries at all. Just tag me when you get time so I will see it!

    Thanks!

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,429 PostsLatest Activity: 24 minutes ago