Crashing in Split Fiction
Hello,
I got Split Fiction today and have been playing it with my partner. We fell in love with A Way Out and were hoping for something as engaging as that from Split Fiction. While I suspect that nothing will quite meet the wonderful experience of that game in our hearts, Split Fiction has been a great time so far.
The only issue has been that my partner, who's playing with Friend Pass, has been having intermittent crashes. About every 20 minutes, give or take a few, a Fatal Error screen will pop up. This last time, it printed a more in-depth error:
LowLevelFatalError [File:D:\HazeAutomation\Main\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 253] Ran out of memory allocating 4194304 (4.0 MiB) bytes with alignment 0. Last error msg: The paging file is too small for this operation to complete.. Unhandled Exception: 0x0000c000 0x00007ff6fa123d98 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa123c1c SplitFiction.exe!UnknownFunction [] 0x00007ff6fa14a46b SplitFiction.exe!UnknownFunction [] 0x00007ff6fa14b764 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa149d70 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd52ac0a SplitFiction.exe!UnknownFunction [] 0x00007ff6fd52d763 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd547656 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd5206a9 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd6fb8a9 SplitFiction.exe!UnknownFunction [] 0x00007ff6fd6fc613 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa100c0e SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0f86a3 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0e7dab SplitFiction.exe!UnknownFunction [] 0x00007ff6fa0fde00 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa151d74 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa2d2f26 SplitFiction.exe!UnknownFunction [] 0x00007ff6fa2d2d7c SplitFiction.exe!UnknownFunction [] 0x00007ffd1ec1259d KERNEL32.DLL!UnknownFunction [] Crash in runnable thread Background Worker #7
We've verified the Game Cache without resolving the issue, though we've not updated her drivers yet. We'll try that next. Even if the crashing continues I believe we'll be able to keep playing without too much of an issue, as it's a small matter to boot the game back up, but I hope this error log is helpful to the team in figuring out launch-week bugs!