Forum Discussion
ImethWave
7 months agoNewcomer
Did I find a solution? I played half the game, but now when I try to log in, it says "buy" and shows as unpurchased. I paid 1300 TL and bought it; I have the invoice in my email. I even bought it through Xbox.
EA_Mio
EA Staff (Retired)
7 months agoHi ImethWave,
If you need help with a purchase, you could contact EA Support.
Check out this guide before you do, so that you can submit the right information for Xbox purchases: How to provide proof of purchase
- ghosttayl3r6 months agoRising Newcomer
Thanks, that actually helps a lot! I’ll gather my receipt and contact EA Support like the guide says—hopefully they can sort it out quickly.