Forum Discussion
Actually, I think there is a misunderstanding regarding how the networks are behaving (at least from my experience and maybe diglettusedfly can confirm it the same for him or not). The issue is not specific to my home Wi-Fi; rather, it happens on the initial connection attempt, regardless of which network I use.
Here is exactly how it behaves:
- If I boot up the game and try to connect via Wi-Fi first, it fails. If I then switch to the hotspot, it works.
- If I boot up the game and try to connect via the hotspot first, the hotspot fails. If I then switch back to Wi-Fi, the Wi-Fi works.
The failure often happens on the first attempt after the system is turned on, no matter which network I am using. It is the act of swapping networks that allows the connection to succeed, not the specific network itself.
- EA_Leeuw12 days ago
Community Manager
Thanks for laying this out clearly -- that behavior is important.
If the connection fails on the first attempt regardless of whether you start on WiFi or a hotspot, and then succeeds after switching networks, that points to something different than a specific ISP or router issue.
In this case, the consistent factor isn’t the network itself, but the initial connection attempt. The network switch is effectively forcing a fresh connection attempt, which is why it succeeds on the second try.
That explains why:
- Both WiFi and hotspot can fail if used first
- Both can work after switching
- The issue resets after restarting the game/system
So this isn’t about one network “blocking” the connection -- it’s about how the connection is being established on the first attempt.For now, the most reliable workaround remains:
- Start the game and attempt to go online
- If it fails, switch networks (WiFi ↔ hotspot) to force a new connection attempt
If others are seeing the same “first attempt fails, second works after switching” pattern, feel free to confirm -- that helps separate this from standard network-specific issues.- diglettusedfly11 days agoNew Novice
Did some additional testing to see what worked and didn't, detailed below. These were all done one after the other.
- Restart > Change from WiFi to hotspot > Works
- Restart > Change from hotspot to WiFi > Works
- Back out of lobby > Attempt to host new game > Fails
- Restart (staying on WiFi) > Fails
- Change to hotspot (no restart) > Fails
- Restart (staying on hot spot) > Works
- Back out of lobby > Attempt to host new game > Fails
- Change to WiFi (no restart) > Fails
This seems to support that we have one shot at connecting, regardless of the connection method (see 3 and 7) but have to restart for a connection change to "count" (see 4-6). The most reliable hack seems to be to restart, then change the connection method, then host a game (see 1 and 2). EA_Leeuw, is this helpful in getting closer to an actual fix?
For some bonus testing, I checked my Switch's WiFi NAT and got a B (Nintendo grades this from A to F, A being the best). I also tried a couple other non-EA Switch online games on WiFi and had no issues starting a lobby. If anyone has a different Switch EA game to test starting an online lobby, maybe that could also help narrow down the cause?