no response after clicking play button without error message.

@EA_Illium 
Platform: PC,Windows 11, EA Pro Edition
Region: North America
Error Message: There is no error message. I press play, a window of EA play pops up and then nothing happens.
Date this issue started: I have played the game about 15 mins on Feb 17th
Anything else: 
For me the problem isn't that Wild Hearts isn't running, it is. I just can't access it!
It appears to be stuck in the background every time I run it!
DXDIAG attached.
EA Error Report: 5c8c02a8-c3bb-4da2-b47b-97b7fc484a4a

Update to previous comment. Sometimes it just fails to launch with no error also.

. 

 I have tried: 

• launching game directly from folder -normally and as admin
• closing all steam/EA app related tasks and running game via steam/EA app/from folder
• clearing cache in EA app
• updating drivers
• disabling antivirus and VPN
• steam is correctly linked with EA Play 
• running the game and or EA app as admin 
• stopping onedrive 

Hi Everyone, 

Thanks for taking the time to provide this information. We have shared everything so far with the team. 

I wanted to check if it would be possible to get an EA Error Report ID as well. Please either update your post or reply to this one with the ID (will be a long string you can copy) and I can pass these on. 

• Using the EA Error Reporter in the EA app

for Vis: @INC_N3XUS @ScrumpehJ @Fluzzeh @AnotherCharLatte @MsFinality 

I'm sorry to post a reply after updating my post to include the EA error Id, I wanted to let you guys know I tried to launch Wild Hearts from my partners pc, and it wouldnt launch

but a bit ago I had my partner log onto my pc using their steam account and was able to load Wild Hearts on my computer. 

I tried to launch the game on my steam account, on my own computer, and the issue is still there

I'm not sure what that means for my save? or if it's helpful.

My partner and I both own of Wild Hearts, so it was not game shared. 

We bought them at the same time and was playing together.
I just completed the first Spineglider by myself, my partner logged off after we killed Kingtusk together

Platform: pc ea
Region: Oce
Error message: I was getting the error message until just yesterday but its the exact same crash Ive been getting since the 14th
Date: 14th the moment early access was released and its still hapening
Anything else: no it just runs for a moment in the background to try and boot but it closes itself shortly after

As a possible update I just did a full reinstall after trying unsuccessfully to change the location of the game through Origin (I don't recommend it) I just thought maybe another drive instead of my SSD might work temporarily however it forced me to locate the game and while it said verifying files it also showed a download queue so I think it was just downloading that "download" went to est. 0 hours, 0 mins, 0 secs at 96% and so at that point I moved it back to the C drive where I got the same problem of no error on launch but no game popped up and sometimes it was in the background again despite not launching. 

After another reinstall I went to This PC>Documents>KoeiTecmo>WILD HEARTS and deleted SYSTEMSAVEDATA

Finally the game launches,.. however I'm not sure this is a fix as I am afraid to stop the game because someone in another thread mentioned reinstalling works until you quit again then it is back to not launching. Hope this helps someone avoid the headache I just went through.

TLDR: A reinstall and/or deleting SYSTEMSAVEDATA located in This PC>Documents>KoeiTecmo>WILD HEARTS might work. This file only deals with settings and not saves so it is safe to delete it and have the game remake one for you with default settings.

UPDATE: I have closed out the game several times now so it seems to have resolved itself. If when running sfc /scannow you find corrupted files as I did earlier in the day after playing Wild Hearts and getting a blue screen of death on exit *(LOL I Kno WHAT? how is that possible?) You may need to reinstall the game and delete the SYSTEMSAVEDATA I mentioned in order to clear whatever error is preventing the game from working. I have not tried the game in Borderless mode yet and I'm not sure I will as I'm afraid it could be the original culprit for game running in background mode only and not launching.

MsFinality's solution worked for me. I am able to play again. 

I deleted the contents in this highlighted folder, and no problems. multiple launches and such.

(Thank you a bunch MsFinality)

https://www.reddit.com/r/XboxSeriesX/comments/115385h/calling_every_gamer_this_needs_to_stop/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Platform: PC,Windows 11, on steam
Region: Europe
Error Message: There is no error message. I press play, a window of EA play login pops up then EA app desktop launches minimizes and comes back up.
Date this issue started: first time tried to play was 17feb2023
Anything else:

 I have tried: 

• launching game directly from folder -normally and as admin
• launching from EA app, while game is installed by steam
• closing all steam/EA app related tasks and running game via steam/EA app/from folder
• clearing cache in EA app
• checking steam game integrity
• running game in compatibility mode
• reinstalling the game on steam several times
• updating drivers
• disabling antivirus
• steam is correctly linked with EA Play 
• running the game and or EA app as admin 
• stopping onedrive