PS5 fully crashes after 10 Minutes playing Split Fiction
Good Morning ! I've been trying to enjoy the new game with my friend for the last few days, but there is no way to play it more than 10 minutes in a row without the PS5 fully crashing forcing me to ...
For those experiencing random PS5 shutdowns or crashes while playing Split Fiction, please try the following troubleshooting steps:
Remove any additional USB devices from your console and see if the issue persists. If you’re not using any extra devices, please mention that as well.
Ensure both your PS5 and the game are fully updated. You can check for updates through the system settings—refer to your console manual for the exact steps.
Check your console’s ventilation. Overheating can cause unexpected shutdowns, so make sure your PS5 is in a well-ventilated area and not obstructed by dust or objects.
Test in Safe Mode. Try rebuilding the database in Safe Mode to see if it helps resolve any potential system issues.
Croustitastic Wanted to follow up on this crashing issue.
Is this happening in a specific location or level? Does it happen during a certain action, fight, etc or is this just - we play and within 10 min or so it crashes?
Does it crash both of you or just one of you?
Does it matter who sends the invite and it crashes regardless?
Croustitastic Thanks for the info. You said you deleted the game, but I will ask you to do it once again with the following steps. I took a look on my end and there arent any open issues. Not to say others arent running into the same issue just nothing active.
Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch) Restore Licence
If you can, once you re-download the game, test it again with you sending the invite and they send the invite.
Also, test it on a wifi connection and a hardwire connection if you can do both.
If you have the option on a mobile device, change the connection to a hotspot and connect your PS5 to a hotspot and see if you get the same crashing.
Sorry I couldn't do it earlier, I had no more free time to play. I've tried everything you mentioned except the hotspot connection as my mobile signal is crap indoors. Nothing solved the problem, I still get the same crash.
It appears I'm no longer the only one experiencing the problem. Just in case i'll summarize again using your form, please keep me updated, I'm looking forward to be able to play again with my friend.
EA ID/Steam ID : Croustitastic Platform : PS5 Which console generation do you have? : PS5 with CD player What is your Gamertag/PSN ID? : Croustitastic Date/time issue occurred? : After about 15 minutes of playtime, every time Summarize your bug: Full PS5 crash (black screen) forcing an unplug and a rebuild of the database, unrelated to any specific action in the game What type of issue do you have? Crash Which mode has this happened in? Online Do you own the base game or on Friends Pass? Own the digital version of the game, and so does the friend I am playing with Is this during a specific mission or during a cut-scene : Completely random.
About EA Originals Discussion
Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,493 PostsLatest Activity: 36 minutes ago
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fully crashes after 10 Minutes playing Split Fiction","id":"message:11976123","revisionNum":1,"repliesCount":63,"author":{"__ref":"User:user:5397737"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-originals-discussion-en"},"conversation":{"__ref":"Conversation:conversation:11976123"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11976123"},"body@stripHtml({\"truncateLength\":200})":" Good Morning ! I've been trying to enjoy the new game with my friend for the last few days, but there is no way to play it more than 10 minutes in a row without the PS5 fully crashing forcing me to ...","body@stringLength":"933","rawBody":"
Good Morning !
I've been trying to enjoy the new game with my friend for the last few days, but there is no way to play it more than 10 minutes in a row without the PS5 fully crashing forcing me to do a manual reboot and rebuild the database before i can relaunch the game for 10 more minutes of playtime.
We have both bought the full version of the game, and both of us are playing on PS5.
I have already tried deleting the game and DL'ed it again. and went through all the possible repairs in the PS5 safe mode (cache delete, rebuild, etc)
It's the only game where this happens, whether online or single player (I've tried various others for long periods of time to discard hardware issue or overheating from the console), and the first time I get a crash where the console just turns off without any error message.
Please help, we can't wait to get back in the adventure !
Thanks a lot !
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Thanks for answering !
No specific location or level, 10-15 minutes of playing and then full crash, no matter if it's a cut scene or in action.
It only crashes me.
We've tried both ways and no matter who invites who, the result is the same.
I recall some Helldivers players having a similar issue just after launch, which was solved by a patch.
Thanks again !
","body@stringLength":"409","rawBody":"
Thanks for answering !
No specific location or level, 10-15 minutes of playing and then full crash, no matter if it's a cut scene or in action.
It only crashes me.
We've tried both ways and no matter who invites who, the result is the same.
I recall some Helldivers players having a similar issue just after launch, which was solved by a patch.
Thanks again !
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\n
MARKED AS SOLUTION FOR VISIBILITY
\n
\n
Hi everyone,
\n
For those experiencing random PS5 shutdowns or crashes while playing Split Fiction, please try the following troubleshooting steps:
\n
\n
Remove any additional USB devices from your console and see if the issue persists. If you’re not using any extra devices, please mention that as well.
\n
Ensure both your PS5 and the game are fully updated. You can check for updates through the system settings—refer to your console manual for the exact steps.
\n
Check your console’s ventilation. Overheating can cause unexpected shutdowns, so make sure your PS5 is in a well-ventilated area and not obstructed by dust or objects.
\n
Test in Safe Mode. Try rebuilding the database in Safe Mode to see if it helps resolve any potential system issues.
\n
\n
\n
Let us know your results.
\n
Thanks.
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Croustitastic Wanted to follow up on this crashing issue.
Is this happening in a specific location or level? Does it happen during a certain action, fight, etc or is this just - we play and within 10 min or so it crashes?
Does it crash both of you or just one of you?
Does it matter who sends the invite and it crashes regardless?
","body@stringLength":"565","rawBody":"
Wanted to follow up on this crashing issue.
Is this happening in a specific location or level? Does it happen during a certain action, fight, etc or is this just - we play and within 10 min or so it crashes?
Does it crash both of you or just one of you?
Does it matter who sends the invite and it crashes regardless?
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Croustitastic Thanks for the info. You said you deleted the game, but I will ask you to do it once again with the following steps. I took a look on my end and there arent any open issues. Not to say others arent running into the same issue just nothing active.
Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch) Restore Licence
If you can, once you re-download the game, test it again with you sending the invite and they send the invite.
Also, test it on a wifi connection and a hardwire connection if you can do both.
If you have the option on a mobile device, change the connection to a hotspot and connect your PS5 to a hotspot and see if you get the same crashing.
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Hello !
Sorry I couldn't do it earlier, I had no more free time to play. I've tried everything you mentioned except the hotspot connection as my mobile signal is crap indoors. Nothing solved the problem, I still get the same crash.
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It appears I'm no longer the only one experiencing the problem. Just in case i'll summarize again using your form, please keep me updated, I'm looking forward to be able to play again with my friend.
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EA ID/Steam ID : Croustitastic Platform : PS5 Which console generation do you have? : PS5 with CD player What is your Gamertag/PSN ID? : Croustitastic Date/time issue occurred? : After about 15 minutes of playtime, every time Summarize your bug: Full PS5 crash (black screen) forcing an unplug and a rebuild of the database, unrelated to any specific action in the game What type of issue do you have? Crash Which mode has this happened in? Online Do you own the base game or on Friends Pass? Own the digital version of the game, and so does the friend I am playing with Is this during a specific mission or during a cut-scene : Completely random.
