Forum Discussion
EA_Shepard
Community Manager
1 year agoHey, Folks
We are looking to get some info from PS5 players who are having connection and crashing issues. We need the error report, which you can find on the help article PlayStation console error history!
Attach screenshots of this screen and the error(s) you have there, so we can send this over to the team.
Thanks!
- Croustitastic1 year agoSeasoned Novice
Good Morning !
I have checked following the steps in the link, but the PS5 doesn't generate an error history as it shuts down entirely.
There is no time for an error code before the console blacks out, so no report generated.