Forum Discussion
Sunnysaiyan
10 months agoNew Novice
Thanks for your response! It was from the library, it was originally redeemed on an Xbox One but we learned that wouldn’t work so we bought the X same day. When I reinstalled the other times it was through the store.
- EA_Shepard10 months ago
Community Manager
Sunnysaiyan Thanks. When you went through the steps you mentioned, did you also delete the saved data under manage games?
Do you happen to have another profile or a add a guest profile that can log in as well?
I looked for any active issues on Xbox, and there's a few in game but not what you are describing. I even redownloaded it just to test it, but it launches so it may be more local.