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K0rbir's avatar
K0rbir
Seasoned Newcomer
2 months ago

Stuck on loading screen

After finishing brave knights chapter me and my partner have been stuck on the loading screen.  Cant load into the next chapter. We tried uninstalling it and reinstalling, verifying our steam files. I tried deleting my save. nothing seems to work. WE even switched who hosted the game.

playing on pc/ steam

6 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey K0rbir,

    Sorry to hear you're experiencing this! Could you and your partner generate and share a DxDiag with us? Would you be able to load the previous chapter and try again? I know it’s a bit of a hassle, but it might just be a one-time issue!

  • rynmzky's avatar
    rynmzky
    Rising Newcomer
    2 months ago

    i am experiencing the same problem, i already load the previous chapter and try again but the problem still persists. Any other solution pls? EA_Leeuw 

  • amymann01's avatar
    amymann01
    Seasoned Newcomer
    2 months ago

    Hello, I'm also having the same problem and none of the fixes solved it so far, any help would be appreciated 

  • RavenLumos's avatar
    RavenLumos
    Rising Newcomer
    2 months ago

    Same here, just got through the 'tutorial' levels and bam, stuck on loading....really frustrating!

  • K0rbir's avatar
    K0rbir
    Seasoned Newcomer
    2 months ago

    yeah we can load and play the game up until that point. we can play but as soon as that loading screen hits after after the brave knights cutscene with the girls in the bubble it stays loading forever.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi all,

    If you're experiencing the same issue, please share the aforementioned DxDiag with us. Thanks!

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