Forum Discussion

Bouli_16's avatar
Bouli_16
2 years ago

TALES OF KENZERA: IKARAMBA UNDERGROUNDS

Hello, I received the following bug, that my character has been locked in "Ikaramba: undergrounds" see attachment).  I get from point "1" off the map to point "2" (see 2nd attachment). The problem i...
tales of kenzera zau
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @Bouli_16 

Do you possibly have a video of this?

Also, when we have a moment can we try the following troubleshooting?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Check for console updates 
  • Restore Licence
  • Entering Safe Mode and Rebuild your PS database

Thanks!

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,569 PostsLatest Activity: 7 hours ago