Wild Hearts crash

I recently purchased Wild Hearts on Steam, but I'm having trouble because the game keeps crashing. After watching the character creation movie, the game crashes, and when I try to start a new game, it crashes again after the opening movie. I've tried verifying the integrity of the game files, reinstalling the game, lowering the graphics settings, and checking the Dxdiag, but nothing has resolved the issue. What should I do to fix this?