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monkeynuity's avatar
monkeynuity
Rising Newcomer
9 days ago
Solved

Account Recovery

I’m trying to help a friend recover his account, but he doesn’t speak English. When he tries to play FIFA online and is prompted to log in with his EA account, it shows that another email is register...
account info
account linking
playstation
technical issues
  • EA_QueenBee's avatar
    EA_QueenBee
    9 days ago

    Hey monkeynuity​,

    Unfortunately we can't help with account issues here on the forums. I'd recommend that your friends reaches out to our live support team. They can take a look at how they can help him recover his EA account. They have support options for a variety of languages if you just change the language of the webpage.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
9 days ago

Hey monkeynuity​,

Unfortunately we can't help with account issues here on the forums. I'd recommend that your friends reaches out to our live support team. They can take a look at how they can help him recover his EA account. They have support options for a variety of languages if you just change the language of the webpage.

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